Refund policy
Return & Refund Policy
Last Updated: July 2026
At Fanora584, customer satisfaction is our highest priority. We proudly offer free returns and refunds within 30 days of delivery to ensure every purchase is made with confidence.
Return Eligibility
To be eligible for a return:
- A return request must be submitted within 30 days of delivery.
- Products must be returned in their original condition.
- Items should not show signs of intentional damage, misuse, or excessive wear.
- Proof of purchase may be required.
Free Return Shipping
Fanora584 provides free return shipping worldwide for eligible returns.
Refund Process
After receiving and inspecting the returned item, we will notify you regarding the status of your refund.
Approved refunds will be processed to the original payment method used during checkout.
Refund Timeline
- Return inspection: 1–3 business days
- Refund approval: 1–2 business days
- Banking processing time: 3–10 business days
Damaged, Defective, or Incorrect Products
If your order arrives damaged, defective, or incorrect, please contact us immediately and provide photos of the item and packaging.
Non-Eligible Returns
Returns may not be accepted if:
- The item has been intentionally damaged.
- The product has been altered after delivery.
- The request is submitted beyond the 30-day return period.
Contact Information
Email: support@fanora584.online
Phone: 1 (604) 366-6583